Heat Pump Servicing

Just like your car needs a regular service, your heat pump runs best when it’s properly maintained. Seasonal heat pump servicing not only keeps your system cost-effective but also helps catch issues early, extends the lifespan of the unit, and ensures your air stays clean and healthy. At Air Conditioning Group, we offer professional heat pump servicing in Auckland to keep your system in top condition year-round.

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    A technician repairs an air conditioner in a room.

    Heat Pump Servicing

    Just like your car needs a regular service, your heat pump runs best when it’s properly maintained. Seasonal heat pump servicing not only keeps your system cost-effective but also helps catch issues early, extends the lifespan of the unit, and ensures your air stays clean and healthy. At Air Conditioning Group, we offer professional heat pump servicing in Auckland to keep your system in top condition year-round.

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      Heat Pump Maintenance for Leading Brands

      We provide Panasonic heat pump service, Daikin heat pump service, and Mitsubishi heat pump service Auckland-wide. All work is completed to manufacturer standards to protect warranties and keep systems running as they should.

      Why Choose Air Conditioning Group for Heat Pump Servicing?

      Reliable servicing makes all the difference to how your heat pump performs over time.
      Here’s what sets our maintenance and repair service apart:

      Thorough system assessment

      Our technicians inspect your heat pump carefully to identify issues early and assess overall performance.

      Planned heat pump maintenance

      Regular servicing helps keep systems running efficiently and reduces the risk of unexpected breakdowns.

      Repairs completed to standard

      All repair work is carried out to manufacturer guidelines using approved parts, helping ensure reliable performance and protect your system’s warranty.

      Licensed, Insured, and Fully Certified Technicians

      Our team brings qualifications, industry training and real-world experience to every job. From routine servicing to complex repairs, every technician is properly certified and fully insured.

      Clear advice and pricing

      Before any work begins, we explain the issue clearly and provide upfront pricing, so you know exactly what to expect.

      Local support

      Our local team provides reliable heat pump service Auckland-wide, with prompt response times and ongoing support when required.

      Our Heat Pump Maintenance Services

      From routine servicing to urgent repairs, we offer professional heat pump care to keep systems performing reliably year-round.

      Routine Heat Pump Servicing

      General system check, including filters, airflow, and basic performance testing.

      Seasonal Heat Pump Maintenance

      Pre-summer or pre-winter servicing to prepare for higher heating or cooling demand.

      Filter Cleaning & Replacement

      Cleaning or replacing filters to improve airflow and maintain healthy indoor air.

      Coils, Drains & Fan Checks

      Inspection and cleaning of coils, drains, and fans to maintain efficiency.

      Performance Testing & System Calibration

      Full system testing and adjustments to ensure accurate temperature control.

      Emergency Heat Pump Servicing

      Urgent repairs available across Auckland when your system fails unexpectedly.

      Margaret Burns
      2 months ago
      We are very happy with the service and outcome. Would recommend this company. Knowledgeable and reliable..
      harry hammond
      2 months ago
      Excellent job from Matty and the team - came when they said they would, completed the job within a day and even left the place clean and tidy. 10/10 would reccomend
      Bernard Shakey
      4 months ago
      Outstanding execution. The job involved removing gas under floor ducting and replacing with heat pump ducting in our renovated villa. There were many challenges.Heat pump ducting needed to be bigger than the gas ducting and access was limited by downstairs bedroom, steel beams and the vents had to be made slightly larger. In the kitchen there was very poor access due to a structural beam in the way. The gas people just crunched up the pipe and wrapped duct tape around it. ACG custom made a tin trough to perfectly fit in the floor. The system also needed inlet vents for air and this was cleverly accessed and designed using the downstairs hallway and cupboard. All the old rubbish was taken away and the job was left spotless. The final result is much better than the gas system as we now also have cooling in the summer. This was a very complex job and I would doubt other aircon companies would have been able to complete such a skilled job. I highly recommend ACG.
      N
      6 months ago
      We needed our air con de-gassed for some other work to be done on our property. Even though Steve said they were fully booked, he went the extra mile to try to help and managed to fit us in at very short notice. The guy who came to do the job was really efficient and good. Thank you so much for the fantastic customer service!
      Margot Killoran
      9 months ago
      We had a great experience with this company and highly recommend them. Steve was responsive from start to finish, the installers were on time and professional, and the communication was excellent throughout. We’re very happy with the results and would gladly use this company again.
      Pablo Kraus
      10 months ago
      Steve and Matt were amazing at sorting out and installing AC in our commercial building. Came out with the best solution vs other guys we tried. Really easy and great communication.
      Gareth Tipene
      10 months ago
      Amazing work team, thanks a lot for the accuracy and efficiency. Highly recommended!
      Karol Guzmán
      10 months ago
      Matt
      10 months ago
      Very easy to deal with and installed to the highest standard. Very good value. Highly recommend to anyone looking at installing any Aircon systems.
      Josh
      10 months ago
      Great end to end experience from the quote through to the install. The team did a nice and tidy job with the install of both a high wall and a ducted system for us. Highly recommended!
      Nigel Bubb
      1 year ago
      Louise Wilson
      1 year ago
      Fantastic company to work with from start to finish. Communication was clear and consistent throughout the entire process, from the initial quote right through to installation. The installation team was polite, professional, and took great care to ensure everything was fitted perfectly. Couldn’t be happier with the service and the end result. Would highly recommend them.
      Natasha Pool
      1 year ago
      Highly recommend this company. Steve contacted me within an hour of asking for a quote and came out to assess the same day. The installers were prompt and did a great job. The service and communication from this company was amazing
      Laurie Muir
      1 year ago
      Great quote, excellent team, installation went very well, I'm very pleased, would certainly recommend.
      Robert Potter
      1 year ago
      Steve and the team installed heat pumps in the house the day after we settled before we moved in. Very efficient install, great communication and really easy to deal with. Would recommend to anyone needing heat pumps installed.
      Otto Gebhard
      1 year ago
      Responsive. Affordable. Quick. Steve and the team provided excellent service from start to finish. Steve came out for a quote within hours of my initial enquiry. He was patient with me bumbling my way around the old aircon and heatpump units and helped me find an economical solution to bring my heating up to Healthy Homes specification and double-checked the assessment to ensure that we chose the right wattage and capacity. Apart from its utility, the unit, a 73KW Panasonic number looks a million bucks in situ and has subtly facelifted the space on account of being a more modern, white unit. Regretfully, I have forgotten the name of the technician who came to do the installation but he was excellent and updated the circuitry which will solve some issues with tripping the previous setup had.
      Lisa Blockley
      1 year ago
      The most amazing experience. The team from start to finish was exceptional. They made the whole process so easy and we had the best experience. Steve and the team made sure our unit was best suited for our home. We are so thankful and would highly recommend. Thanks!
      Ella Henry
      1 year ago
      Great service, competent, efficient, and lovely, patient tradie!
      John Egan
      2 years ago
      Prompt service from inspection to getting quote. Installers tidy and professional. A great job all round. I highly recommended this company
      I would give 10 starts to these guys if I could. Steve replied and came around to quote almost immediately after my inquiry. Our layout was a bit tricky, but he figured out the best way to position the heat pumps. On the day, Ethan and Matt turned up on time, which was already a win for me. They were professional, engaging, checkin in with me and being respectful. They worked so hard to finish the install and I couldn't be happier with the outcome. Everything looks and works perfect. Highly recommend to everyone and will be using their services again for my parent's house. Great work team 👍
      Sarah Oliveira
      2 years ago
      Great service - Steve was quick on giving an affordable quote. Installation was well considered, even in spite of our requests. If you're looking to install an aircon - these guys were quick and efficient.
      kane narraway
      2 years ago
      Had full house ducted installed this week and so far so good. Good service through and the team did a decent job on the fitting. They removed the old unit while they were at it and placed the outtake in a better location even though it was a last minute change.
      Ravi Reddy
      2 years ago
      Had a ducted unit replaced.From site visit, quotation and installation, Steve and Matt were super professional with great communication. Highly recommended. A+++
      Prajakta Pande
      2 years ago
      We bought the Diaken central heating system in August 2021. From day one, our lounge of 5 bedroom house, never gets warm enough and mostly is just cold as switched off. We requested help for few times. They attendeded once and replaced the thing and still no effect. Very hard to get in touch. Not so effective product after paying $14,000. Do not recommend.
      Julie Simpson
      2 years ago
      Had a heat pump installed today after only ordering it a week ago and I can’t rate the installers highly enough. They were punctual, friendly, communicated the process well, and cleaned up after themselves. Overall a stellar job.

      Other Heat Pump Services

      Additional heating and cooling solutions available alongside servicing and repairs.

      Heat Pump Installation

      Supply and professional installation for homes and businesses.

      Commercial Heat Pumps

      Heating and cooling solutions for offices and retail spaces.

      New Builds

      Integrated heat pump systems designed for new homes.

      Heat Pump Servicing FAQs

      Most find that annual maintenance is enough to keep their thermo pump working at its best. However, homes with constant usage or pets often benefit from booking maintenance twice a year.

      Yes. We know just how frustrating a broken heat pump can be, so we offer after-hours and emergency repair services Auckland-wide.

      An unusual spike in your power bill, strange noises or a dip in performance are all signs that your heat pump could use a check-up. Maintenance is a lot more cost-effective than repair, which is why we encourage proactive scheduling.